Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

Domestic building disputes

We are not involved in domestic building disputes.

If you have a dispute, the Domestic Building Dispute Resolution Victoria (DBDRV) can provide services to building owners, builders, and in some circumstances, architects and sub-contractors.

Contact DBDRV for eligible dispute resolution before applying to the Victorian Civil and Administrative Tribunal (VCAT).

Visit the DBDRV website

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