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Please note: We cannot action issues reported to us via software applications not affiliated with Cardinia Shire Council (including Snap Send Solve), as we have no commercial arrangements in place with these organisations and do not receive the information required to respond to, or action, your request.

Please contact us or report an issue using any of the methods below:

1300 787 624 (during business hours and after hours)

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  • Our live chat operators are available from 10am to 4pm, Monday to Friday.
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Cardinia Shire Council
PO Box 7
Pakenham VIC 3810

5941 3784

Our depot

18 Purton Road, Pakenham

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Interpreter assistance

 

  • Please be aware that from time to time, local residents report receiving phone calls from person/s claiming to be from Cardinia Shire Council. When callers are asked to verify their identity after requesting personal information, they often hang up.
  • Council reports incidences of scam calls to Scamwatch at the ACCC
  • If you’re not sure about the authenticity of a caller claiming to be from Council, please call our customer support team on 1300 787 624

Please note that from early February, you may receive a call from National Field Services, an independent market research agency conducting the 2021 Community Satisfaction Survey

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