Privacy, copyright and disclaimer


What information do we collect and why?

We (Council) use or ask for your personal information (such as your name, credit card details, email address or street address) to:

  • action your customer service requests or give you information you have asked for. For this purpose, we collect and use your information in accordance with the Local Government Act 1989
  • carry out our law enforcement responsibilities. For this purpose, we collect and use your information in accordance with the Privacy and Data Protection Act 2014
  • to provide you with information on services you might be interested in
  • to post or email you notices, e-newsletters and updates.

How do we protect your information?

We take all reasonable steps to keep your information secure. Your personal information is held securely and used only for the purposes listed above.

Do we give your information to anyone?

We are committed to safeguarding your privacy and will not disclose any personal information you provide (such as your name, credit card details, email address or street address) to a third party without your consent, unless required by law or to action a customer service request.

We reserve the right to collect and disclose demographic and summarised information about website visitors provided the information does not reveal the identity of any individual visitor.

Liability and personal information

We are not liable for events or consequences arising from unauthorised access to your personal information. Please keep your contact details and passwords confidential. If you provide private information regarding any customer service requests (such as your email address or request number) to a third party, we cannot guarantee the security of your personal information.

View our Privacy Policy


The entire contents of this website are the property of Cardinia Shire Council. All written content and images are not to be copied or reproduced without our (Council’s) written permission, or unless used in accordance with copyright legislation.

When you access information on this website, you agree it is for personal use only.


The content of this website is for information purposes only.

While every effort is made to keep information on this website up-to-date and accurate, we cannot absolutely guarantee its accuracy. 

You should not rely on this website’s information in circumstances where loss, damage or injury is possible. In such circumstances, please contact Council or the relevant authority/organisation for this information or advice.

We reserve the right to make changes to the website and its information without notice.

We and our employees, agents, consultants and representatives are not liable for any loss, damage or injury resulting from any person relying on information obtained by or through this website.

This website includes links to other websites which are not controlled by Council. Therefore, we are not responsible for any information or service which may appear on any third party sites which you might access through this website.