Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

Animals – make a service request

Use this form to make a request or report an issue about animals.  

Make a service request about another issue

Read about our customer service commitment 

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