Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >


We’ve released MyCardinia – a platform to deliver a better experience for your online interactions with Council.

MyCardinia enables you to make, manage and track service requests and transactions with us through a single online platform – when and where it suits you.

Select services available 

MyCardinia has been launched with a select number of linked services.

 We are working towards adding more services to MyCardinia to make it even easier to interact with us online.

We’ll continue to bring you updates as new features become available – and we welcome your feedback.

In the MyCardinia service platform, you can:

  • Make service requests for any action with Council including: request a new bin, report a pothole, or report a tree issue.
  • Follow and track the progress of your service requests.
  • Get an email about the outcome of your service requests.
  • Pay a fine, such as a parking fine.

More info about MyCardinia

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