Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

My Council services tool

The 'My Council services' tool gives you info on your property and what's in your neighbourhood including:

  • rubbish, recycling and green waste bin collection days
  • your next hard and green waste and e-waste collections
  • your burn off area
  • planning zones and overlays
  • property and land parcel details
  • your ward and councillors.
  • Go to the My Council services tool
  • Start typing your property's street address into the search field at the top of the screen
  • Select your address in the drop-down field
  • Click on the map icons for details about what is near you, or select a category on the menu on the right-hand side of the page.

Contact us if you need help using the tool. 

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