Temporary service interruptions due to COVID-19 - sorry for any inconvenience

Some Council services may be affected by staff shortages due to COVID-19 requirements. Services currently affected include bin & hard waste collections and wait times for our customer support centre. More info on service impacts due to COVID-19 >

Apply for a freedom of information request

  • The Freedom of Information Act 1982 gives individuals and organisations a general right to request access to information held by Council. 
  • Under the Act, government agencies and prescribed authorities are required to publish statements outlining the agency's functions and decision-making powers, external policy consultation process, documents maintained and publicly available, and the procedure for requesting access to documents held by the agency. For more information view the Freedom of Information Act Part II statement 
  • Not all Council documents are available for request under the Act. Personal, financial, confidential or legal documents may be exempt under the provisions of Part IV of the Act.

$30 (for 2020–21) 

We will take all reasonable steps to notify you of a decision on your request as soon as possible and no more than 45 days from receiving your FOI request, as specified in the Act.

Apply online for a freedom of information request
Download a freedom of information request form

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