Temporary service interruptions due to COVID-19 - sorry for any inconvenience

Some Council services may be affected by staff shortages due to COVID-19 requirements. Services currently affected include bin & hard waste collections and wait times for our customer support centre. More info on service impacts due to COVID-19 >

Community Satisfaction survey

Every year, residents across all local government areas in Victoria are randomly chosen to take part in a community satisfaction survey. The survey asks for feedback on the services their local council delivers. It is coordinated by the Victorian Government.

  • The survey is done over the phone, by an independent agency.   
  • It includes standard measures so that results can be compared across councils.
  • We use the survey results to better understand your needs, wants and expectations. This helps us to shape the Council Plan.
  • Your details and individual responses are confidential. Only the overall results are shared with us.   
  • Your feedback is valuable to us, so we hope you can take part if you’re contacted. Thank you.

If you have any questions, please contact us on 1300 787 624 or mail@cardinia.vic.gov.au

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