Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

How we enforce tobacco laws

To ensure tobacco laws are upheld in Cardinia Shire we conduct routine visits to all tobacco retailers across the municipality as well as licensed premises or places where food is consumed.

Our visits could include test purchasing using minors.

Victorian State law requires:

  • smoke-free dining and drinking areas in restaurants, cafes, clubs and hotels
  • external smoking areas for restaurants, cafes, clubs and hotels
  • display of signage at retailers and places where smoking is prohibited
  • increased penalties for all Tobacco Act offences with new substantial penalties for companies
  • restriction to advertising and display of tobacco products in shops.

Visit the VicHealth website for more information about the Tobacco Act 1987 and regulations.

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