Temporary service interruptions due to COVID-19 - sorry for any inconvenience

Some Council services may be affected by staff shortages due to COVID-19 requirements. Services currently affected include bin & hard waste collections and wait times for our customer support centre. More info on service impacts due to COVID-19 >

If you don't speak English - TIS and other services

If you don't speak English or it is not your first language, to read Council information on this website or to talk to us here at Council, you can:  

If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450 to speak to an interpreter. Ask them to phone Cardinia Shire Council on 1300 787 624

Interpreter assistance






If you don't speak English very well, you can download a Victorian Interpreter Card. 

Then come into our customer service centre at 20 Siding Avenue, Officer, show the card and tell our customer service staff which language you speak.

We will either find a staff member who speaks your language or call an interpreting service to help you talk to us. 

Download a Victorian Interpreter Card

Use the links below to translate our website to your preferred language, using Google Translate. 

Select your language 

Mandarin  Hindi Sinhalese Tagalog
Arabic Dinka Punjabi Italian
Spanish Greek Malay Pashto

If you want to see the website in another language 

  1. Go to Google Translate
  2. In the text box on the left, type in the URL of the website you want to translate - so the URL for this website is https://www.cardinia.vic.gov.au/  - don't forget the http://
  3. On the right, choose the language you want to see the website in. 

Help improve Google's translations

If you see words on our website that are not translated correctly:

  1. Move your mouse over the incorrect words
  2. Click on "Contribute a better translation" 
  3. Click on the incorrectly translated words
  4. Type in your suggested changes
  5. Click "Contribute"
  6. Your changes will be sent to Google. 

Thank you! 

You can suggest a better translation by hovering your mouse over a phrase and clicking "Contribute a better solution"

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