Access and inclusion
Access and Inclusion Disability Strategy and Action Plan 2021-2026
A disability action plan sets out what we will do to make our community – workplaces, services, programs and venues – more accessible to people with disability so they are equitable, inclusive, and safe.
Disability action plans are based on 4 outcomes for people with disability:
- Reducing barriers to people with a disability in accessing goods, services, and facilities.
- Reducing barriers to people with a disability in obtaining and maintaining employment.
- Promoting inclusion and participation of people with a disability in the community.
- Achieving tangible changes in attitudes and practices which discriminate against people with disability.
Read the Disability Strategy and Action Plan in Word, PDF and Easy Read formats
Local government has a critical role in encouraging and supporting active participation in community life, and ensuring that its services are accessible, equitable and inclusive to all residents, including:
- people from diverse cultural backgrounds, including and not limited to Aboriginal and Torres Strait Islander people
- people from cultural and linguistically diverse (CALD) backgrounds
- those identifying as LGBTIQ+
- people of faith
- people of all ages, genders and abilities.
We're committed to creating a welcoming, inclusive and accessible community, as outlined in our Access and Inclusion Disability Strategy and Action Plan 2021-26
Ways that we support inclusion
- Disability parking permits
- Our new access keys (accessibility guides)
- Get Council info if you are hearing or vision impaired
- Migrants, refugees and our multicultural community
- Our Aboriginal community
- Report racism
- Register guide and assistance dogs
- Citizenship ceremonies
- For new residents
- Online inclusion training on this website
Our inclusivity statement
Cardinia Shire Council encourages a sense of belonging within our shire. We support an inclusive community comprised of people from diverse backgrounds, including and not limited to Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse (CALD) backgrounds, those identifying as LGBTIQ+, people of faith, and people of all ages, genders and abilities.
Cardinia Access and Inclusion Advisory Committee
Cardinia Access and Inclusion Advisory Committee (CAIAC) is committed to making Cardinia Shire welcoming, accessible and inclusive to all.
The Access and Inclusion Committee are representatives of the disability community, disability sector and Cardinia Shire Councillors.
- We monitor and review access and inclusion policy and Council's disability action plan
- We provide information to Council on issues impacting upon people with disability that prevent inclusion in the community
- We have input and participation in strategic planning
- We are represented on Council Community Advisory Committee’s for local projects
- We liaise with Cardinia Shire Council on Council related matters
View the CAIAC committee terms of reference
The meetings are open to the public. Please RSVP to the Council officer prior to attending 1300 787 624 or email@example.com
Time: 10am to 12 noon
An access key is an accessibility guide for people with a disability.
Visit the access keys page for access keys for the following facilities:
- Cardinia Cultural Centre
- Deep Creek Reserve, Pakenham
- all-abilities play space (eco play)
- eco centre
- golf club
- indigenous plant nursery
- Pakenham Library and Community Hall
'You Me Us' - free online inclusion training
Staff and volunteers at community organisations striving to be more inclusive can access free online disability awareness training. The 'You Me Us' portal is a local government initiative.
The training focuses on topics including:
Participants can watch videos, complete quizzes and receive a certificate of completion. It's a great tool for your induction or orientation program, or to promote that you're a disability-aware business, service or organisation.
While the programs are tailored to the needs of leisure centres and community centres, anyone who is interested and keen to learn can access them. It also has videos and resources to help businesses create a more accessible and welcoming environment for customers.
This portal is sponsored by Metro Access (a local government initiative in Victoria) and Liberate Learning.
Training for community organisations Business videos and resources
Recharge your electronic mobility chair or scooter
- If you use an electronic mobility chair or scooter, you can recharge them at our community Power Up sites, listed below.
- The Power Up Program is a Cardinia Shire initiative where power outlets across the shire are allocated to users of electronic mobility chairs or scooters for recharging.
Power Up locations in Cardinia Shire
Beaconsfield Neighbourhood Complex
Civic Centre - Officer
Cardinia Life - Pakenham
CEC Nursery - Deep Creek Reserve Pakenham
Cockatoo Senior Citizens
Deep Creek Reserve Golf Club and Function Centre
Emerald Evergreen Senior Citizens
Gembrook Community Centre
Koo wee Rup Bowls Club
Kooweerup Community Centre
Kooweerup Regional Health Service
Lang Lang Senior Citizens
Outlook Inc Vic
Pakenham Hall/Library Complex
Pakenham Senior Citizens
Rix Road Early Learning Centre - Pakenham
Toomah Community Centre
Toomuc Recreation Reserve Pavilion
How to apply for a 'Power up' sign
- provide an accessible, designated power point
- have clear access to the power point
- have a Residual Current Device (RCD) installed or mounted on the electrical switchboard of their premises
- have public liability insurance coverage of a minimum of $20 million
If you're interested in being part of this program please contact us on 1300 787 624 or firstname.lastname@example.org
an inclusive community
increased community disability awareness
National Disability Insurance Scheme (NDIS) in Cardinia Shire
What is the National Disability Insurance Scheme (NDIS)?
Local Area Coordinators (LAC)
help you understand and access the NDIS
help you to find and start receiving the services in your NDIS plan
help you to make changes to your plan through a plan review
look at the Latrobe Community Health Service webpage
- call them on 1800 242 696
- visit their office at Level 1, 48 John Street, Pakenham, VIC 3810
Early Childhood Early Intervention (ECEI)
ECEI is an approach to provide parents / primary caregivers of young children (0-6 years) who have developmental delay or disabilities timely access to best-practice early childhood supports, experiences and opportunities.
help you find supports in your area
provide some short-term early intervention
help you to request NDIS access if your child requires longer-term early childhood intervention supports.
look at the Link Health and Community webpage
call them on 1800 546 532
vist their office by appointment only at Suite 1/7 Bakewell Street, Cranbourne 3977
Am I eligible to access the NDIS?
Find out on the NDIS webpage
Call the NDIS on 1800 800 110 or go to the NDIS website
Accessible buildings and facilities
We follow our Access Design Guidelines to ensure new buildings and facilities are accessible for everyone in our community.
- The Disability Services Commissioner (DSC) - Works with people with a disability to resolve complaints about disability service providers, and works with disability service providers to improve outcomes for people with a disability.
Visit the Disability Services Commissioner website or call 1800 677 342
- The Ombudsman’s Office
Visit the Victorian Ombudsman website or call 9613 6222
- The NDIS Quality and Safeguards Commission - An independent agency established to improve the quality and safety of NDIS supports and services. They regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.
Visit the NDIS Quality and Safeguards Commission or call 1800 035 544
- The Australian Human Rights Commission - an independent agency that investigates and resolves complaints about unlawful sex, race, disability and age discrimination.
Disability discrimination includes discrimination based on physical, intellectual, sensory, learning and psychiatric disabilities; diseases or illnesses; medical conditions; work-related injuries; and past, present and future disabilities. It also includes discrimination based on association with a person with a disability and use of a carer, assistant, assistance animal and/or disability aid.
You can make a complaint on the Human Rights Victoria website or call 1300 656 419 or email email@example.com