Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

Order bins or get a smaller household rubbish bin

Use the order bins request form to order new bins for a household, business or event, or order extra bins for your household. Find out more about these services below, and about fees for these services.  

Order new bins using the bin order request form or by calling 1300 787 624 or emailing mail@cardinia.vic.gov.au

  • By law, every household must have a rubbish bin and a recycling bin. The property owner must cover the cost of these services - you can view the costs here.  
  • If a property doesn’t have any rubbish or recycling bins, they need to be ordered within 5 days of someone moving in. A tenant can order new rubbish and recycling bin services.
  • You may also want to order a food and green waste bin. This service is optional. The service must be kept for at least 6 months.
  • Bins will usually be delivered within 3 working days of ordering.

 

Order extra bins for your household by using the bin order request form or by calling 1300 787 624 or emailing mail@cardinia.vic.gov.au

  • Households can order extra rubbish bins. 
  • As these services are optional, they can only be ordered in writing by the property owner, authorised property manager or authorised ratepayer, via the online form or by email
  • Additional bins must be kept for at least 6 months.

Fees for additional bins are charged pro rata, meaning ratepayers are charged proportionally according to when in the financial year the bin is ordered.

  • Additional rubbish bin (120-litres): $230
  • Additional recycling bin (240-litres): $90

Order via the bin order request form or by calling 1300 787 624 or emailing mail@cardinia.vic.gov.au

  • Rubbish and recycling bin services for small businesses are available at a commercial garbage charge rate.
  • Only property owners, authorised property managers and authorised ratepayers can order bins for businesses, in writing via the online form or by email
  • Businesses can order up to 4 bins in total.

Fees 

  • Standard first garbage charge (120-litre garbage bin + 240-litre recycling bin) - $356.80
  • Additional garbage bin 120L -  $280
  • Additional recycling bin 240L - $112
  • Green waste bin 240L  - $150

Order bins for your event - online form 
You can also call 1300 787 624 or email mail@cardinia.vic.gov.au

  • We can provide rubbish and recycling services for organisations holding events in Cardinia Shire.
  • Please order at least 3 weeks before the event.
  • Cost: Bins are ordered as a pair; one recycling and one waste bin for $70 

If you email or call us, please provide this info: 

  • The date and name of your event
  • How many bin pairs are required
  • The best location to leave the bins.

If your rubbish bin is too big, you can request to get a smaller one and pay less each year: 

  • Standard (120-litre garbage bin + 240-litre recycling bin) - $326.80
  • Reduced (eco) (80-litre garbage bin + 240-litre recycling bin) - $296.80

To order a smaller bin, use the downsize your bin - online form or call us on 1300 787 624 or email mail@cardinia.vic.gov.au

  • The service costs listed below are for 2022-23. They are charged as part of your rates and charges. 
  • Fees are charged on a pro-rata basis, meaning ratepayers are charged proportionally according to when in the current financial year the bin is ordered or cancelled.
  • Extra bins and the green waste bin service must be kept for a minimum of 6 months.

Residential garbage charge

  • Standard (120-litre garbage bin + 240-litre recycling bin) - $326.80
  • Reduced (eco) (80-litre garbage bin + 240-litre recycling bin) - $296.80

Green waste bin (optional)

  • Standard 240L - $129
  • Smaller 120L - $99

Additional bins (optional)

  • Additional garbage bin 120L - $230
  • Additional recycling bin 240L - $90
  • Additional green bin 240L – $129

Commercial waste (optional)

  • Standard first garbage charge (120-litre garbage bin + 240-litre recycling bin) - $356.80
  • Additional garbage bin 120L -  $280
  • Additional recycling bin 240L - $112
  • Green waste bin 240L  - $150

Waste services charges are an additional charge included in the property’s annual rates notice. 

  • By law, every household must have a rubbish bin service and a recycling bin service, for health and safety reasons. 
  • Having a food and green waste bin is optional.

Garbage charge

The standard garbage charge covers:

  • supply, collection and disposal/recovery of your kerbside garbage and recycling
  • residential hard waste service - collection and disposal
  • public place rubbish and recycling - collection and disposal
  • litter and illegally dumped rubbish removal and disposal
  • maintenance of waste infrastructure
  • management of closed landfill sites
  • community education and engagement programs on waste management and using waste services correctly. 

Litter and amenities charge

This charge covers 

  • public place rubbish and recycling collection and disposal
  • litter and illegally dumped rubbish removal and disposal
  • maintaining waste infrastructure in the shire
  • managing closed landfill sites
  • community education and engagement on waste management and using waste services correctly. 
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