Bin collection days and how to put your bins out
As COVID-19 restrictions ease and due to increased workloads from the recent storm event, your bin or hard waste collection may be delayed. If this happens, please be patient - the service will usually be provided within 24 hours.
More info: Possible waste collection delays
- Your general rubbish and recycling bins are collected from your property on scheduled days. An optional food and green waste bin service, collected once every 2 weeks, is also available for an annual fee.
- You can check your bin collection days online
- Please follow these bin rules to make sure your bin gets collected.
- If your bin wasn't collected: If you put your bin out properly and on the right day, please let us know if your bin was missed
Check which day your bins are collected
- Public holidays: Bins are collected as normal.
- Code Red Fire Danger days: Bins won't be collected from bushfire-prone areas such as the Hills, but they'll be collected in the following days (sometimes even weekends) so just put them out as normal.
- Extreme Fire Danger Days: Bins may be collected earlier than usual so make sure they're out the night before.
How to put your bins out
- Bins must be facing towards the road, with the handle towards your property.
- Do not over fill bins - lid must be able to be closed. Overflowing bins create litter, which can cause contamination. You can squash bulky items such as boxes and containers so you can fit more in your bin.
- Avoid placing bins behind cars and parking in front of bins. If you need to, you can place your bin in your driveway for collection.
- Leave 50 centimetres between each bin, and between bins and other objects.
- Each bin must not weigh over 70 kilograms.
- Bins should be returned to your property within 24 hours of being emptied.
If your property is in a court or T intersection
- Please place bins on the straight section - not in the bowl or 'T'
- Do not park vehicles in court bowl or 'T' on collection day this prevents waste vehicles from being able to turn and can disrupt collection.
Where to place your bins in a T intersection.
Where to place your bin in a court or dead end road.