Rates Rates are a contribution by property owners to the cost of building and maintaining infrastructure and facilities, and to the cost providing services to your community. 1 Sign up for FlexiPay (direct debit) Pay your rates New rates in dollar to meet rates cap Rates Request a rates payment plan How your rates are calculated Get future rates notices online Request a copy of a previous rates notice Due dates for rates instalments Rate capping Property valuations Rates in the dollar for 2018–19 Rates concessions and rebates Waste service charges due dates Supplementary valuations What rates pay for What do the words in my rates notice mean? Appealing your rates or charges Check rubbish and recycling charges Update your contact details