Rates Rates are a contribution by property owners to the cost of building and maintaining infrastructure and facilities, and to providing services for the community. 1 Update your contact details Pay your rates FlexiPay Rates Get rates notices by email Rates concessions and rebates How your rates are calculated Property valuations Request a rates payment plan What rates pay for Request a copy of a previous rates notice Rate capping Rates in the dollar Waste service charges Apply for a land information certificate due dates When instalments are due Supplementary valuations What do the words in my rates notice mean? Appealing your rates or charges