Barking dogs and other problem pets
About the issue
Under our Local Law 17 (section 43), if you have animals on your property you must take all reasonable steps to prevent them from making unreasonable noise.
It is normal and healthy for animals to make noise, for example, for a dog to bark. However, it is not reasonable for it to bark continuously or excessively.
Speak with the owner first
If you have an issue with a neighbour's pet, such as a dog that barks too much or a pet that wanders, we encourage you to speak to its owner and make them aware of the problem.
In the case of dogs barking, sometimes the dog's owner isn't even aware the dog is barking when they are not home, and they can immediately do something to try to solve the issue.
However, if you find that talking to the pet owner has not helped, and the pet continues to be a problem, it may be time to report the matter to us.
What residents can object to
- barking dogs or noisy cats
- dogs or cats creating a health risk
- dogs or cats being repeatedly on their property without their permission
- dogs wandering outside their owners' premises
- dogs being off leash outside their property
- dogs rushing at or chasing a person or animal
- dogs attacking or biting a person or animal
- excessive animal numbers.
Report a barking dog
If you live near a dog or dogs that are barking continuously, excessively or during the night:
- Speak to the owner first to make them aware of the problem and let them know how it is affecting you.
- If speaking to the owner does not fix the issue, contact us to request a noise diary. In the diary you will need to record, for a period of 2 to 3 weeks, the times when the dog barks and how long the barking goes on for each time.
- Once you have done this, return the diary to us by post or email and we will be in touch to discuss the issue. We will then decide what action to take, such as to issue the owner with a warning.
If the noise stops, you do not need to return the noise diary to us.
For owners of barking dogs
The RSPCA offers good information on what you can do to stop your dog from barking too much.
Report another problem with an animal
Or call us on 1300 787 624
You will need to provide:
- your name, address and phone number
- address of the property where the pet lives
- animal's description.
All personal details are kept confidential and are only used by us to keep you informed about your complaint.
Trapping feral cats
Cat traps are available for hire to help eradicate feral cats.
Traps can be hired for a refundable deposit and a weekly fee, please call us on 1300 787 624 for the current fee and to book a cat trap.
We collect trapped cats during business hours. Trapped cats are taken to a veterinary clinic to be assessed. If the cat is confirmed as feral, it will be humanely euthanised at our expense. Domesticated cats will be taken to the pound.