View and pay rates notices online or request a hard copy

​You'll need to create an account with eNotices to view rates notices online. To register, go to the eNotices registration page, select Sign up, then add your email address and eNotice reference number (you can find this on your rates annual or instalment notices).

With eNotices you can:  

  • request to have future rates notices sent directly via email
  • view rates notices online (current and past) 
  • pay your rates online 

Please note that once you have registered to get your rates notices delivered electronically, your notices will then be sent via email only.

Due to privacy laws and in line with our Information Privacy Policy, you must be the property's owner to obtain the property's rates notice or any other property and/or rates information. 

  • We're unable to discuss a rates account if you are a spouse, partner or other family member who is not an owner of the property or authorised on the account by the owner of the property.
  • To authorise someone to discuss your rates account on your behalf contact or 1300 787 624


  • You can receive, pay and keep a record of your rates notices using online banking.
  • For information contact your bank or go to the BPay website

You can request: 

  • a copy of the current financial year's rates notice, or 
  • a copy of a previous financial year's rates notice

to be emailed or posted to you. 


  • Rates notice (current financial year): no charge
  • Rates notice (previous financial years): $12.50

Apply online

E-form - request a previously issued rates notice

Email or call us to request a copy of a rates notice

Contact us at or 1300 787 624

Please provide the property's: