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Request a copy of a rates notice

Due to privacy laws and in accordance with our Information Privacy Policy, you must be the property's owner to obtain the property's rates notice or any other property and/or rates information. 

  • We are unable to discuss a rates account if you are a spouse, partner or other family member who is not an owner of the property or authorised on the account by the owner of the property.
  • To authorise someone to discuss your rates account on your behalf contact or 1300 787 624 



Request a previously issued rates notice online

To request a copy of the current financial years rates notice or to have a previously issued rates notice emailed or posted to you, contact us at or 1300 787 624

Please provide the property's: 

Copy of rates notice fees:

  • Current financial year: no charge
  • Previous financial years: $11.00

You can view past rates notices online and have future rates notices sent directly via email using eNotices, our electronic notice delivery service.

To register with eNotices you will need to enter your unique eNotice reference number which is printed on your rates notice and reminder notices.

Please be advised that once you have registered to get your rates notice delivered electronically, your rates notices will then be sent via email only.