Request a rates payment plan

You must pay each rates instalment by its due date to avoid being charged 10 percent interest per year. This is in accordance with Section 172 of the Local Government Act 1989. 

Legal action may be taken to recover unpaid rates, and could mean you end up paying additional costs.

If you are having difficulty paying your rates due to financial hardship or any other reason, please call us immediately on 1300 787 624 to discuss a payment plan. To avoid paying interest on unpaid rates, it is important that you contact us before your next rates instalment is due.

A new payment plan must be made for each financial year.