Report a road issue

About

  • We know we've got a lot of work to do on our roads, and we've put extra resources into road maintenance in response. 
  • Did you know that not all local roads in Cardinia Shire are managed by Council? Before you report a road issue to us, please check to make sure the road is a Council road, rather than a state managed road. 
  • We appreciate you taking the time to report a road issue to us - we proactively inspect our roads but your report helps us to prioritise works. 
  • Once you report the road issue, we'll respond to you within 5 business days.

Please check if it's a Council road before you report it to us

Did you know that not all local roads are managed by Council?

While Council manages over 1600km of local roads stretching from the flats through our growth corridor and up into the Hills, many major arterial roads, highways, and freeways are managed by the Department of Transport (DTP) and some roads may be privately managed. 

Before you report a road issue to us, we’d really appreciate it if you could please check to make sure it’s a Council road first. 

  • If the issue is on a DTP road: Please report it to them by calling 13 11 70 (24 hours a day, 7 days a week) or visiting the VicRoads website
  • If the road is not managed by DTP: Please report it to us using the Report a road issue form or by calling 1300 787 624  

Roads in the shire that are managed by Department of Transport and Planning (DTP) 

Major roads are listed below but you can also check this interactive map on DTP's website. 

  • Old Princes Highway & Princes Hwy
  • Princes Freeway (including most freeway overpasses)
  • South Gippsland Hwy
  • Healesville-Koo Wee Rup Rd
  • Pakenham Rd
  • Racecourse Rd
  • Beaconsfield-Emerald Rd
  • Beaconsfield-Nar Nar Goon Rd
  • Gembrook Rd
  • Cardinia Rd (Princes Hwy to Monash Fwy)
  • Nar Nar Goon-Longwarry Rd
  • Sand Rd
  • Koo Wee Rup Rd
  • Longwarry-Drouin Rd
  • Drouin Rd
  • Princes Ave
  • Ballarto Rd
  • Koo Wee Rup Rd
  • Sybella Ave
  • Rossiter Rd
  • Gembrook Rd
  • Belgrave-Gembrook Rd
  • Lang-Lang Poowong Rd
  • McDonalds Track
  • Westernport Rd
  • Gembrook-Launching Place Rd
  • Emerald-Monbulk Rd
  • Wellington Rd
  • Woori Yallock Rd

To view all VicRoads also manage all highlighted roads on the below map or open full-screen:

Council-managed roads 

For a full list of Council managed roads, see our register of public roads

Report a road issue to us

After checking that the road issue you're reporting is on a Council road, please report the issue to us.

The best way to report an issue on a Council road is via our Report a road issue online form.

Report a road issue online

However, if you prefer, you can make a report by email or phone.

Information to include when you report a road issue 

To report a road problem on a council-managed road, please tell us: 

  • The address of the road issue. If you do not know the exact address, please outline the closest address, and add a comment with additional information such as the closest landmark. 
  • Your full name, contact number and email address. 
  • A photo of the road problem is also very helpful.  
  • The type of road issue 

Report a road issue online 

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