Possible phone delays

Due to the current impact of staff illnesses in some areas of our business, you may experience longer-than-usual wait times.  You can click this link to report an issue online >

Report a problem with a road

  • Before you report a road issue to us, please follow the steps below.  
  • Once you report the issue, we'll respond to you within 3 business days.

Please check whether the road is scheduled for works using our unsealed roadworks checker tool


Check the register of public roads to see if Council maintains the road. 


The quickest way to report the issue is by using the online form, but if you prefer, you can make a report by email or phone.

Phone: 1300 787 624
Email: mail@cardinia.vic.gov.au

Please include the information below. Attach a photo of the problem if possible. 

  • Your full name, contact number and email address
  • The name of the road you are requesting works for
  • The street number or landmark nearest to the issue 
  • What the issue is with the road, for example:
    • potholes
    • cracking
    • depressions/corrugations
    • drainage issues beside the road
    • flooding/water on the road
    • line markings not clear
    • visibility issues
    • slippery road surface
    • overhanging trees
    • something is blocking the road
    • oil on road. 

If you provide us with detailed and accurate information, we can respond faster. Thank you.

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