Report a problem with a road

Report an unsealed road

Please check whether the road is scheduled for works using our unsealed roadworks checker tool

• If it’s a Council road but is not scheduled for works: Please report the problem online
• If it’s not a Council road: Please report the issue to VicRoads on 13 11 70 (24 hours a day, 7 days a week).

Report a sealed road

Check the register of public roads to see if Council maintains the road. 

• If the road is listed in the register: Check if the road is scheduled for maintenance. If it's not scheduled for works, please report the problem online
• If the road is NOT listed in the register: Please report the issue to VicRoads on 13 11 70 (24 hours a day, 7 days a week).

Rather report by email or phone?

The quickest way to report the issue is by using the online form, but if you prefer, you can make a report by email or phone.

Phone: 1300 787 624
Email: mail@cardinia.vic.gov.au

Please include the information below. Attach a photo of the problem if possible. 

• Your full name, contact number and email address
• The name of the road you are requesting works for
• The street number or landmark nearest to the issue 
• What the issue is with the road, for example:
  • potholes
  • cracking
  • depressions/corrugations
  • drainage issues beside the road
  • flooding/water on the road
  • line markings not clear
  • visibility issues
  • slippery road surface
  • overhanging trees
  • something is blocking the road
  • oil on road. 

If you provide us with detailed and accurate information, we can respond faster. Thank you.