Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

Disputes about trees

We do not resolve disputes between neighbours about trees, for example, if a neighbour's tree is hanging over your fence. However keep in mind that if you want to cut back branches of a tree hanging over your fence, you need your neighbour's permission in writing. 

For futher info on this issue visit the Dispute Settlement Centre of Victoria website

Was this page useful?