We are currently experiencing a large amount of digital and call enquiries

This is causing longer than usual wait times, including increased timelines for business responses. We will respond as soon as we can. We appreciate your support and understanding during this time.

Disputes about trees

We do not resolve disputes between neighbours about trees, for example, if a neighbour's tree is hanging over your fence. However keep in mind that if you want to cut back branches of a tree hanging over your fence, you need your neighbour's permission in writing. 

For futher info on this issue visit the Dispute Settlement Centre of Victoria website