Information for residents and businesses affected by the recent storms

  • This web page has information and support available for residents affected by the storms. 
  • If your home or business has been damaged: Call Victoria SES on 132 500. Please note the SES is experiencing a high volume of calls.
  • To report fallen trees and branches: Report online or call 1300 787 624 – we appreciate your help with this, as it will help us clean up fallen trees more quickly.

We're producing a newsletter to help support those impacted by the storms through the recovery period. 

Read the newsletter here 

Storm recovery newsletter #2 - August 2021

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Storm and flood clean up program 

Bushfire Recovery Victoria - Storm and flood clean up program 

Storm and flood recovery hotline 

Call 1800 560 760

  • The Storm and Flood Recovery Hotline is a single state-wide number that Victorians impacted by the June 2021 storms and floods can call for help or assistance.
  • Operators can assist you with registering for Clean-Up of structures on private property or accessing your own Recovery Support Worker, mental health and wellbeing support, financial counselling and information on available payments.
  • The Recovery Hotline is open from 8am to 7pm Monday to Friday (excluding public holidays) and 9am to 1pm on weekends.

Other support and resources 

Agriculture Victoria’s Ag Recovery team is supporting growers in the horticulture industry who were affected by the June storms and floods across Victoria.

Phone 0427 694 185 or email 

Please visit our waste drop off webpage for more information and upcoming dates.  

A number of local agencies offer food, material aid and community meals. More info: Food relief programs page

Community members are encouraged to donate to registered not-for-profit organisations or relief agencies, such as the Salvation Army