Cardinia Shire Council resumes face-to-face customer service

Published: 14 December 2020

Following the easing of COVID-19 restrictions, Cardinia Shire Council’s friendly Customer Support team returns to the Civic Centre for face-to-face customer enquiries. 

Opening hours are 8.30am-5pm, Monday to Friday.

It is still important for the community to follow the guidance of the Chief Health Officer so we can all enjoy a COVIDSafe Summer. Remember to keep 1.5 metres from others, wear a mask if this is difficult and maintain good hand hygiene. Cough and sneeze into your elbow and if you’re unwell, get tested and stay home.

Remember that you can still make a payment, register your pet, report an issue or make an application on our website  

You can also speak to our Customer Support Team by phoning 1300 787 624 or email 

Cardinia Shire Council Customer Support will close for the festive season from 5pm Thursday 24 December, reopening at 8.30am on Monday 4 January 2021. During these dates, you can lodge your request on our website at or via email at For emergencies, please call 1300 787 624 to speak with our after-hours service. 

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