Changes to Council services due to COVID-19
- This page has information on the Council services we've had to suspend or change due to Victorian Government COVID-19 restrictions.
- For all other information including COVID-19 support services, visit our COVID-19 Online Help Hub.
- As directions from the Victorian Government change, we may need to alter the way we deliver essential services.
- Please follow Victorian Government guidance on how to stay safe and well. Avoid using Council services and facilities if you feel unwell.
- Thank you for your understanding and patience.
Current restrictions in Victoria
Visit the Coronavirus (COVID-19) Victoria website for all the latest COVID-19 information including:
- Travel permits and restrictions
- Mask regulations
- Exposure sites
- Symptoms and testing
- Gathering limits
To find out where to get tested, visit the Coronavirus (COVID-19) Victoria testing locations page.
Remember, there are local testing sites at:
Customer service centre, Officer
- Our customer service desk at the Civic Centre is open from Wednesday 28 July.
- You can still contact us online, or by phone, post or email
- For online transactions that you make often, please visit the pay, report and apply pages.
White Ribbon fundraiser and award ceremony - POSTPONED
Cardinia Cultural Centre
Thursday 29 July
- All Casey Cardinia Libraries (including the Cardinia Mobile Library) will reopen Wednesday 28 July at 10am
- When you arrive at the library please kindly wear your mask (unless you’re exempt) and use the QR code to check in
- Capacity limits apply so please be aware that wait times may apply to enter our libraries
- All programs will run online until close of business Tuesday 10 August then programs will resume back in libraries (pending restrictions)
- ‘Click and Collect’ of holds will remain available at all libraries including the Cardinia Mobile Library
- FREE HOME DELIVERY will remain available, log into your account via our website and follow the prompts
- Library Returns chutes are open 24/7, but if you don’t return your books in time don’t worry, we don’t charge overdue fines
Cardinia Casey Libraries COVID-19 information
Maternal and Child Health (MCH) services
Maternal and Child Health (MCH) services are open:
Our COVID-19 Online Help Hub
Our online help hub is your one-stop-shop for finding information on topics including:
- directory of local relief service providers
- information on our Community and Business Support Package
- government assistance for individuals, households and businesses
- current situation status, case numbers and restrictions
- symptoms and how to keep yourself healthy and slow the spread of the virus
- what to do if you suspect you have COVID-19, or are diagnosed with it
- family violence support
- looking after your mental health.
Parks, nature reserves, playgrounds, skate parks, BMX tracks, BBQs
Mt Cannibal Fauna and Flora Reserve is open.
- The park is operating with a one-way only walking track to allow for physical distancing.
- The public toilets are open.
- Visitors to the park must follow the instructions on all signs at the reserve.
- We are working with Victoria Police to monitor use of the park to ensure restrictions are followed.
Emerald Lake Park is open.
- Emerald Lake Park and Nobelius Heritage Park are open to visitors, provided current restrictions are followed.
- The playground is open and BBQs can be used.
- Fishing is permitted.
- Emerald Lake Park Cafe is open.
- The paddleboats are open.
- The model railway is closed.
- Nobelius Heritage Park is open.
- Emerald Museum is open.
Deep Creek Reserve is open.
Deep Creek Reserve golf course and complex is open.
Deep Creek Nursery is open.
Kindergartens are open.
To register your child for kindergarten, please use our online registration portal
Youth Services and youth facilities
- Youth Services and youth facilities including My Place are open.
Access our Youth Services Directory for useful resources and information.
Leisure facilities, stadiums and pools
Cardinia Life Leisure Centre, Pakenham - open
Pakenham Regional Tennis Centre - open
Community halls and hubs
Cardinia Cultural Centre
Cardinia Cultural Centre - open
Immunisation sessions continue
- Immunisations will continue during restrictions.
- Please refer to the immunisation sessions schedule for venues and times.
Council and Town Planning Committee meetings
Council meetings and Town Planning Committee meetings will be held online due to current COVID-19 restrictions.
You can watch Council meetings and Town Planning Committee meetings via live-to-air via webcast.
Other events, facilities and information
- Bin collections run as normal.
- The community bus is not available for hire.