COVID-19 Online Help Hub

Find out about changes to Council services and facilities, government assistance available, Coronavirus health information, plus lots more. Visit the hub >

COVID-19 Information Hub

  • This page features web links, fact sheets and videos on topics including support available for individuals, households and businesses, current statistics and case numbers, how to protect yourself and others, what to do if you suspect you have Coronavirus, family violence support, and looking after your mental health.
  • Most resources in this hub have been produced by the Victorian Government's Department of Health and Human Services (DHHS) and the Australian Government's Department of Health. The directory of local relief service providers has been developed in Cardinia Shire.
  • If you are having trouble finding the information you need, or understanding something on this page, please submit this online form and a Council officer will contact you.

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Visit the DHHS website for translated resources

This directory puts you in touch with local service providers and key organisations that can provide support during the Coronavirus pandemic. Please note it is not an exhaustive listing.

  • Community groups and organisations may find the shorter version also provided below (the flyer) useful. We are happy for this resource to be shared with other organsiations.  
  • We thank the Community Workers in Cardinia Shire network for helping to compile this directory.
  • Please note organisations listed are not Cardinia Shire Council services. The information has been complied in good faith however Council accepts no responsibility for the service or information they provide. 

View the directory  View the flyer

  • If you suspect you may have Coronavirus (COVID-19) call the dedicated hotline on 1800 675 398 – open 24 hours, 7 days.
  • Please keep Triple Zero (000) for emergencies only.

Coronavirus hotline is 1800675398

These apps are available if you wish to download them: 

Gradual easing of restrictions 

Following widespread COVID-19 testing in the community recently,  the Victorian Government is gradually easing restrictions. These new arrangements will come into effect at 11.59pm on Tuesday 12 May. 

Until this time, please continue to follow the latest directions from the Chief Health Officer on restricted activities, stay at home directions and restricted access to care facilities

From 11.59pm on Tuesday 12 May, the following activities will be allowed: 

  • Having family and friends visit you at home – with up to 5 visitors being allowed into your home.
  • Gatherings of people for the purposes of non-contact sport and recreation in public settings, such as national, state and public parks – with groups of up to 10 people being allowed to gather.
  • Small gatherings of up to 10 people at some indoor facilities such as places of worship and community centres – along with those required to run the facilities.  The 4-square metre rule applies in these settings.

So, under the changes, there will be 5 reasons to leave your home:

  • To shop for food and other necessary goods and services
  • To access medical services or provide caregiving – for example, this includes shared parenting obligations or providing care and support to an unwell, disabled, elderly or pregnant friend or relative
  • To attend work or education where you can’t do those things from home
  • To exercise and participate in some recreational activities while sticking to the rules
  • To visit friends, family and loved ones while sticking to the rules. 

You must continue to keep 1.5 metres between yourself and others and practise good hygiene.  If you feel unwell, even if you have tested negative for COVID-19, you must stay at home.

What you can and can't do from Tuesday 12 May, 11.59pm 

DHHS – Gradual easing of restrictions 

This link takes you to information on restrictions that will be in effect from Tuesday 12 May, 11.59pm. 

Stay at home restrictions 

 as well as restrictions on: 

The Australian Government is providing financial assistance including income support payments, payments to support households and temporary early releases of superannuation.

Treasury – Supporting individuals and households 

The link above will take you to information on: 

Income support for individuals

  • Over the next 6 months, the government is temporarily expanding eligibility to income support payments and establishing a new, time-limited Coronavirus supplement to be paid at a rate of $550 per fortnight.
  • This will be paid to both existing and new recipients of JobSeeker Payment, Youth Allowance Jobseeker, Parenting Payment, Farm Household Allowance and Special Benefit.

Fact sheet - Australian Government - Income support for individuals

Payments to support households

  • The government is providing two separate $750 payments to social security, veteran and other income support recipients and eligible concession card holders.
  • The first payment will be made from 31 March 2020 and the second payment will be made from 13 July 2020. Around half of those that benefit are pensioners. This payment will help to support confidence and domestic demand in the economy.
  • The second payment will not be made to those eligible for the Coronavirus supplement.

Fact sheet - Australian Government - Payments to support households

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Temporary early release of superannuation

  • The government is allowing individuals affected by the Coronavirus situation to access up to $10,000 of their superannuation in 2019-20 and a further $10,000 in 2020-21.
  • Individuals will not need to pay tax on amounts released and the money they withdraw will not affect Centrelink or Veterans’ Affairs payments.

Fact sheet - Australian Government - early access to superannuation

Temporarily reducing superannuation minimum drawdown rates

  • The government is temporarily reducing superannuation minimum drawdown requirements for account-based pensions and similar products by 50% for 2019-20 and 2020-21.
  • This measure will benefit retirees holding these products by reducing the need to sell investment assets to fund minimum drawdown requirements.

Fact sheet - Australian Government - Providing support for retirees

Reducing social security deeming rates

  • On 12 March, a 0.5 percentage point reduction in both the upper and lower social security deeming rates was announced. These rates will now be reduced by another 0.25 percentage points.
  • As of 1 May 2020, the upper deeming rate will be 2.25 per cent and the lower deeming rate will be 0.25 per cent. The reductions reflect the low interest rate environment and its impact on the income from savings. The change will benefit around 900,000 income support recipients, including around 565,000 Age Pensioners who will, on average receive around $324 more of the Age Pension in the first full year the reduced rates apply.

Fact sheet - Australian Government - Providing support for retirees

Emergency relief packages

Vulnerable Victorians who need to self-quarantine due to coronavirus (COVID-19) and don’t have enough food to feed themselves or their families may be eligible to receive a relief package of basic supplies.

DHHS – Emergency relief packages

The link will take you to information on these free packages. 

  • Packages will be available to Victorians in mandatory self-isolation who have no access to food and essential supplies, and no network of family and friends to help them.
  • Each eligible household will receive 2-week supply of essential goods. Food packages will include items such as long-life milk, pasta, cereal, canned vegetables and sugar.
  • Personal care packages will include soap, toothpaste and deodorant, and items such as nappies or baby formula if needed.
  • The packages will be delivered door-to-door, with other distribution points to be established.

Job matching assistance for Victorians who have lost their jobs

The Victorian Government is establishing a fund to help workers who have lost their jobs find new job opportunities that help the state's response to the pandemic, including cleaning public infrastructure or delivering food. 

Potential employees will be matched with jobs across the public sector, local government, the not-for-profit sector and key private sector employers.

This package has measures including: 

  • rates relief options for ratepayers
  • fast-tracking approvals so businesses caqn diversify
  • rebates for some busienss fees and charges
  • rent relief options for tenants in Council properties
  • business concierge services

Find out more about the package

Visit Support for businesses during Coronavirus (COVID-19)

In efforts to reduce the spread of Coronavirus (COVID-19), teams of cleaning workers hired by Citywide will be in Cardinia Shire over the coming weeks to do a deep cleaning blitz of frequently touched hard surfaces in public spaces, including:

  • hand rails
  • poles
  • signs
  • furniture
  • bins.

This is a Working for Victoria program to help prepare communities across metropolitan Melbourne for a return to normal life, and to create meaningful work opportunities for tens of thousands of Victorians displaced from their regular jobs in other industries due to COVID-19.

More info: Victorian Government, Citywide

  • Please help us better understand the needs of Cardinia Shire residents and businesses during the COVID-19 pandemic by completing this survey. 
  • The survey: 
    • is anonymous and will take around 15 minutes to complete
    • will be live for the duration of the pandemic.

Do the survey 

Who is most at risk? 

Symptoms

Department of Health – Symptom online checker tool

The most common Coronavirus (COVID-19) symptoms are:

  • fever
  • breathing difficulties, breathlessness
  • cough
  • sore throat
  • fatigue or tiredness.

Many people who contract Coronavirus (COVID–19) will suffer only mild symptoms.

Elderly people and those with pre-existing medical conditions may experience more severe symptoms.

Fact sheet Department of Health – symptoms

Protect yourself and others – slow the spread

  • Keep a full arm-span (about 1.5 metres) between yourself and other people where possible
  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer
  • Try not to touch your eyes, nose or mouth
  • Cover your nose and mouth with a tissue when you cough or sneeze. Dispose of the tissue
  • If you don’t have a tissue cough or sneeze into your upper sleeve or elbow
  • Continue healthy habits: don’t smoke, exercise, drink water, get plenty of sleep
  • Buy an alcohol-based hand sanitiser with over 60 per cent alcohol. 

Stay at home wherever possible – especially if you feel sick.

Department of Health - How to protect yourself and others from Coronavirus (COVID-19)

The link will take you to information on:

Do I need to wear a face mask? 

If you have COVID-19, wearing a surgical mask can help to prevent spreading it to others.

If you are well, you do not need to wear a surgical mask. There is little evidence that widespread use of surgical masks in healthy people prevents transmission in public.

Fact sheet Department of Health – Use of surgical masks

Testing

  • If you have any of the symptoms, however mild, call the 24-hour coronavirus hotline on 1800 675 398 or your general practitioner for advice on whether you should get tested. 
  • The links below provide more information on testing. 

Local screening clinic (Monash Health) 

Pakenham Health Centre
Henty Way, Pakenham (view in Google Maps

  • Children under 8 cannot be screened at this clinic. Testing for children is available at Monash Health clinics at Clayton, Berwick and Dandenong
  • Open 8.30am to 4pm, 7 days a week. At this stage, the clinic will operate until Friday 15 May, 4pm. 
  • No appointment needed. 
  • If you are tested and don't have symptoms, you don't need to self isolate while waiting for results. 

DHHS - View all testing locations

Getting tested for Coronavirus (COVID-19)

This link will take you to information including:  

Self quarantine 

If you are diagnosed with Coronavirus, or come into contact with someone who has the virus, you must self quarantine until public health authorities tell you it is safe for you to return to your usual activities.

DHHS - Self quarantine information 
Fact sheet DHHS: Coronavirus (confirmed case) - What you need to know

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Free COVID-19 support line for Senior Australians

Senior Australians, their families and carers can now call a dedicated free call support line aimed at supporting the mental health of those impacted by the spread of COVID-19.

Ph: 1800 171 866

Department of Health - Advice for older people

The link will take you to information on: 

Visiting aged care facilities

Department of Health - Advice on visiting those in aged care facilities

The link will take you to information on: 

If you have a My Aged Care Plan

Services

  • The services you currently receive through your Home Care Package will continue.
  • However, there may be some changes to the way service is delivered. Home care staff may change the way that personal care is done.
  • You can make changes to your plan, such as arranging help to go to the shops or arranging your carer to shop on your behalf.
  • If you would like to make changes to your services because of the COVID-19 pandemic, contact your provider.
  • In emergency situations, if you have fully allocated your Home Care Package, you may access short term home support services like nursing, personal care and meals. Speak with your home care provider about this.

Food and meals

  • Providers for food and meals, such as Meals on Wheels, can help you with access to regular food supplies and prepared meals.
  • You can also arrange this directly with your provider.
  • The department of health are working with grocery suppliers on priority access to their online and telephone shopping for older and vulnerable people including if you are registered with My Aged Care.

If you don't have a My Aged Care Plan

Services

  • Older Australians can access short term home support services in an emergency without having had an aged care assessment.
  • If you are in urgent need of support My Aged Care can refer you directly to services in your local area.
  • Assessments can also be conducted using telehealth rather than face-to-face.

More information on My Aged Care services 

Dementia patients 

Fact sheet - Dementia Australia - Tips for carers, families and friends of people living with dementia during COVID-19
Fact sheet - Dementia Australia - Tips for people living with dementia during COVID-19 

Resources

Fact sheet - Australian Government - Info on COVID-19 for older Australians 
Fact sheet - Australian Government - Assistance with food and meals for older Australians impacted by COVID-19                                                      

Return to school - staged return 

The Victorian Government has advised that schools can begin a staged return to on-site schooling.

Stage 1 - Tuesday 26 May 

In the first stage, students in Prep, Grade 1 and Grade 2, senior secondary (Year 11 and 12 VCAL and VCE) students and all students in specialist schools will return to school from Tuesday 26 May.

  • Year 10 students undertaking VCE studies, including VCE VET studies, should also attend school for those classes where practicable. If this is not possible for your child/children, our teachers will make sure the work provided to students attending at school is also provided to your child/children.
  • To support all school staff to prepare for this transition, Monday 25 May is a pupil-free day.

Stage 2 - From Tuesday 9 June

In the second stage of our return to on-site schooling, all other year levels will return to on-site schooling from Tuesday 9 June.

For those students who cannot be supervised at home and vulnerable children, the existing model of on-site schooling will remain in place during the two-week period from Tuesday 26 May to Tuesday 9 June. The current process that we are using to enable parents and carers to indicate the days or part-days for which on-site schooling is required will continue for this two-week period.

All other students in these grades and year levels will continue learning from home until Tuesday 9 June.

Once a year level has returned, all students will be expected to attend school as normal. This means if you choose to keep your child/children home after their year level has returned to on-site schooling, we can no longer support their learning from home.

This does not apply to children who need to be absent for health or medical reasons. For those families, please contact us so we can make an appropriate plan.

This same approach is being taken by all government schools in Victoria.

Department of Education - Staged return to on-site schooling - advice for parents

Learning from home

To increase physical distancing across the population and prevent the transmission of coronavirus (COVID-19), children in government schools will move to remote and flexible learning and care at the start of Term 2 (from Tuesday 14 April). 

Victorian Government - Department of Education and Training

The link above takes you to information including: 

Child care relief package 

The Australian Government's Early Childhood Education anf Care Relief Package will provide around 1 million families with free child care during the Coronavirus pandemic. 

Due to the impact of COVID-19, the early childhood sector has reported significant decreases in attendance and enrolments. These payments are intended to ensure services remain open, and families can access care. The payments are made in lieu of any Child Care Subsidy and Additional Child Care Subsidy. 

Australian Government - Early Childhood Education and Care Relief Package

Helping children to cope with the COVID-19 situation 

nbn is providing up to $50 million to assist phone and internet providers to support low-income family households with school-aged children who do not currently have an active nbn™ connection at home. 

This funding will help phone and internet providers create more affordable offers to connect eligible families during Term 2.  

More than 20 phone and internet providers have agreed to participate in this program. 

Am I eligible? 

If internet access has not been financially possible previously and you have children requiring broadband access for school purposes, then you may qualify for this support. This offer is available only for low-income family households that were not connected to the nbn™ access network before 1 March 2020. You can contact the participating phone and internet provider of your choice today and they will help determine if you are eligible for assistance.
 
For a list of providers and for more information visit the nbn co website. 
 

Disability information

Local support 

Latrobe Community Health is available to support anyone with disability in our local community in relation to support, NDIS plans, etc.  
Ph: 1800 242 696

From the Australian Government 

Department of Social Services - COVID-19 information for people with disability and their supporters

This link will take you to information including: 

Disability helpline 

  • Provides information and referrals for people with disability who need help because of Coronavirus (COVID-19).
  • Can help families, carers and support workers, too.
  • Free, private and fact-checked.

Open Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 7pm. Closed on national public holidays. 

Call the helpline on 1800 643 787 

  • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677
  • If you require support in another language, you can use the Translating and Interpreting Service (TIS National) free of charge by:
    • calling the Disability Information Helpline on 1800 643 787 and asking for an interpreter, or
    • calling TIS on 131 450 and ask to be connected to the Disability Information Helpline on 1800 643 787.
    • livechat: click on this livechat link, then on the button in the bottom right corner.

From the Victorian Government 

DHHS - Information for people with disability - COVID-19

This link takes you to information icnluding: 

NDIS

NDIS COVID-19 information and support

This link takes you to information including: 

Contacting the NDIS 

Call 1800 800 110, Monday to Friday 8am to 8pm (local time). Select option 5 for plan enquiries related to COVID-19.

Australian Government - Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities

Aboriginal and Torres Strait Islander peoples and people living in remote communities are at greater risk from COVID-19.

The link above will take you to information including: 

DHHS - Coronavirus (COVID-19) information for Aboriginal communities

Aboriginal peak organisations and leadership is working closely with state, local and federal governments to coordinate response plans and ensure they have the necessary resources, equipment, supplies and support for the Aboriginal community.

The link above will take you to information including:  

Getting the support you need

If you feel you are in immediate danger, call 000. 

It's normal to feel overwhelmed, stressed or anxious during a time like this. It’s important to remind yourself that this is a normal reaction.

These organisations can offer you support during the COVID-19 pandemic. 

Organisation

Lifeline

Contact

Ph: 13 11 44
Chat: Crisis support chat 
Text : 0477 131 114

Links

Mental health and wellbeing during the COVID-19 outbreak

Organisation

Suicide Call Back Service 

Contact

Ph: 1300 65 94 67
Website: Online counselling

Links

Physical, mental and financial support during COVID-19  

Organisation

Department of Health and Human Services

Links

Mental health resources during COVID-19

This link will take you to information including: 

Organisation

Kids Helpline (for people aged 5 to 25) 

Contact

Ph: 1800 55 1800   
Email: counsellor@kidshelpline.com.au
Website: WebChat

Links

Are you worried about Coronavirus? 

Organisation

Raising Children

Contact

Parentline Victoria
Ph: 132 289

Links

COVID-19: Information for parents and carers

This link takes you to information including:  

  • talking with children and teenagers about physical distancing and self-isolation
  • physical distancing and children with disability, autism and other conditions
  • physical distancing and family wellbeing.   

Organisation

Headspace (for people 12 to 25) 

Contact

Website: Group chats
Connect with a clinician
e headspace online support and counselling

Links

Here for you during Coronavirus (COVID-19)

Organisation

Reach Out (for under 25s) 

Contact

Website: Online forums

Links

Coping during Coronavirus (COVID-19) 

This link will take you to information including: 

10 ways to take care of yourself during Coronavirus
How to deal with uncertainty during Coronavirus
Stories from young people during Coronavirus
Dealing with bad world news
How to talk to your teenager about Coronavirus
Stressed about study during Coronavirus?
Staying socially connected during Coronavirus

Organisation

Beyond Blue 

Contact

Ph: 1300 22 4636
Website: Online forums and online form

Links

Coronavirus mental wellbeing support service 

This link takes you to information including:  

  • small business owners and mental health
  • staying connected during a pandemic
  • how to talk to kids about Coronavirus
  • ways to stay positive if you’ve lost your job. 

Organisation

MensLine Australia

Contact

Ph: 1300 78 99 78
Website: Online chat and video chat counselling

Links

Physical, mental and financial support during COVID-19

Organisation

Black Dog Institute 

Links

Coronavirus: Resources for anxiety, stress and wellbeing

Organisation

Australian Psychological Society 

Links

Coronavirus (COVID-19) information for Australians

This link takes you to information including: 

  • Maintaining your mental health during social isolation
  • Tips for coping with coronavirus anxiety 
  • Coronavirus anxiety and staying mentally healthy - for older adults
  • Accessing your psychologist via telehealth. 

Organisation

Sane Australia

Contact

Ph: 1800 18 7263
Email: helpline@sane.org
Website: Lived Experience forum

Stay connected with others 

  • Make sure you reach out to the people you trust, like friends, family, neighbours and workmates via phone, e-mail, Facetime, Facebook video, WhatsApp video or other online services.
  • Share how you feel and try linking with people who are in a similar situation as you. If possible, join an online forum, social media group or other online community to support others and yourself

Set up healthy daily routines

  • A regular routine will help you feel happier and less bored. Your routine should include maintaining regular mealtimes, eating a healthy and balanced diet, getting enough sleep and keeping physically active around the house. Avoid excessive use of alcohol.
  • If you continue to work during self-quarantine, try to stick to your normal work times. If you have spare time, consider doing tasks that give you a sense of achievement.
  • If you smoke, consider quitting or at least reducing your smoking during this time, particularly if you are recovering from Coronavirus.

Stay active

Physical activity is a proven way to reduce the effects of stress. Look for online content that could help you exercise, do yoga or learn a new healthy pastime. Dust off your home exercise equipment, and use the downtime to improve your fitness!

VicHealth has reviewed the best smartphone applications for healthy living

This new directory has information about services available to young people in Cardinia Shire during COVID-19, as well as links to useful information. 

View the directory

In an emergency dial 000. 

You are not alone. If you feel frightened or need advice, help and support, or a safe place to stay during COVID-19, there are organisations that can help you. 

When it’s safe to do so, contact or have someone you know contact safe steps 24/7 on 1800 015 188 or safesteps@safesteps.org.au so you can plan for your and your children’s safety – regardless of whether you want to stay in the relationship or leave.

  • With more people staying at home to reduce the community spread of COVID-19, there may be an increased risk for victim survivors experiencing family violence.
  • The Coronavirus (COVID-19) pandemic and self-isolation requirements may impact you or your family. There may be financial pressure, family tensions or a heightened sense of uncertainty and anxiety. No matter what the external stressors, violence should not be tolerated.
  • Has the behaviour of your partner or family member/s made you feel threatened or unsafe? Family violence can include emotional abuse, financial abuse, physical or sexual violence, and coercive and controlling behaviour. This can include abusers restricting your movements, access to communication technology or isolating you from friends or family.  
  • It may be very difficult to reach out for assistance during the coronavirus emergency. Be assured that you have the right to feel safe, access medical support and maintain contact with friends and family. You also have the right to leave the house and won’t be fined if you do so.
  • The DHHS website states that Victoria Police continue to address and prevent family violence as a priority. The police response remains unchanged. 
  • The DHHS website states that all Magistrates’ Courts are open. Family Violence matters – including Family Violence Intervention Orders – continue to be heard, with urgent and high-risk matters being prioritised. 
  • The Victorian Government is investing $40.2 million into more crisis accommodation and specialist services for people suffering or at risk of family violence during COVID-19. You can find out more in this media release

Where to get assistance 

Safe steps

The state-wide access point for those who need to leave a violent situation and access emergency crisis accommodation. 
Ph: 1800 015 188 for help, 24/7. 

WAYSS

Ph: 9791 6111, Monday to Friday 9am to 5pm (Dandenong office). 
Email: info@wayss.org.au
Online form
After hours: 1800 015 188 
 

Dandenong office open
During COVID-19, the WAYSS Dandenong office is still open. 
20 Princes Highway, Dandenong
Open Monday to Friday, 9am to 5pm

View information about Family violence support services

Victims of Crime Helpline 

1800 819 817 or text 0427 767 891 (8am to 11pm every day)

Sexual Assault Crisis Line  1800 806 292 (24 hours a day, seven days a week)
Men's Referral Service  1300 766 491 (8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday)

For men using controlling behaviour. 

MensLine Australia Support for Australian men, anytime, anywhere, if you have family and relationship concerns. 
Ph: 1300 78 99 78 
Child FIRST

Each Child and Family Information, Referral and Support Team (Child FIRST) team provides a central referral point to a range of community-based family services and other supports within specific areas. 

Cardinia Shire ph: 9705 3939

Child Protection To assist children and young people at risk of harm or where families are unable or unwilling to protect them.
Ph: 1300 655 795 (South Division intake, which includes Cardinia Shire) 
(5pm to 9am Monday to Friday, 24 hours on weekends and public holidays)
Kids Helpline  1800 55 1800

Other resources

  • Red Cross can provide you with a daily telephone call to check on your wellbeing through the Telecross service.
  • This provides peace of mind if you are at risk of an accident or illness that may go unnoticed, such as falling and being unable to call for help.
  • The volunteer will check to see that you are well and provide a friendly voice to wake up to each morning.

Find out more about the Telecross service 

In response to the closure of the libraries due to COVID-19, Casey Cardinia Libraries is offering some new services, and always has a great range of online resources. 

Casey Cardinia Libraries

This link will take you to information on: 

Gas and electricity bills 

Households facing economic hardship because of Coronavirus are protected from having their gas or electricity disconnected, as a result of reforms put in place by the Victorian Government in 2019. 

  • Under the reforms, energy retailers must give assistance to any household that contacts them because they're having trouble paying their bills. The assistance could include a payment plan, putting account payments on hold while customers work towards paying for their usage, or extending bill due dates.
  • If you are struggling financially, contact your service provider as you cannot be disconnected while participating in a hardship plan. 

Victorian Government Premier's Department - Know your rights and keep your lights on

Water bill

If you are struggling to pay your South East water bill, fill out this online form on the South East Water website and their team will contact you about payment solutions. 

Unfortunately, scammers are taking advantage of the spread of Coronavirus to exploit and play on the fears of Australian consumers. 

Scammers are doing things such as falsely selling Coronavirus-related products online, and using fake emails or text messages to try and get personal data.

Other scams include phishing emails and phone calls impersonating the World Health Organisation, government authorities, and legitimate businesses – including travel agents and telecommunications companies.

You can report these scams and find information on where to get help on the Scamwatch website

Equestrian Victoria - COVID-19 FAQs

The link above will take you to information including: 

  • Can I attend my agistment and feed my horse(s)?
  • What if there are several people at my agistment?
  • Can I exercise or ride where I agist my horse(s)?
  • Can a professional trainer of horses still operate?

 

Victoria Together is an online initiative to showcase some of the best music, entertainment, nature and art that Victoria has to offer. 

To help keep Victorians connected – and help keep our creators creating – the Victorian Government has launched Victoria Together, a new online portal showcasing the best our state has to offer from live music and comedy, to the amazing animals at Melbourne Zoo.

Victoria Together will also be home to a new online series developed with Mushroom Group, State of Music (see video below), which will feature weekly performances from some of our best home-grown talent.

The portal includes:  

plus lots more! 

Creative industries employed around 260,000 people in Victoria — but the sector has been hit hard by coronavirus with artists, musicians and other creators losing their livelihoods as a result of the pandemic.

Visit Victoria Together

Having trouble finding the Coronavirus information you need, or understanding something on this page? Please fill in this online form (stating the information you need in the 'issue' field) and a Council officer will contact you. 

If you prefer, call us on 1300 787 624