Report bin not emptied
Please let us know if your bin collection was missed
If you:
but it wasn't emptied, please let us know.
Report online or by phone
- Missed bins need to be reported to us within 48 hours of the collection day.
- Please wait until after 4pm on your scheduled collection day before reporting that the bin was missed – unless your neighbours' bins on each side have been emptied already.
- After reporting it to us, please leave your full bin out on the kerb.
Online
Report a missed bin collection
Phone
1300 787 624