Possible service delays

Please note that due to the current impacts of staff illnesses in some areas of our business, it may take longer for us to respond to some requests and you may experience longer-than-usual wait times. We apologise for the inconvenience and appreciate your patience and understanding. You can click this link to report an issue online. >

Due dates for rates instalments

  • Rates are paid in 4 instalments as required by s167(1) & (2) of the Local Government Act 1989. Instalment amounts and their due dates for payment are listed on the front page of your rates notice.
  • You will receive a reminder notice before each instalment is due.
  • If your instalments are not paid on time, you may be charged interest
1st instalment Due 30 September 2021
2nd instalment  Due 30 November 2021
3rd instalment  Due 28 February 2022
4th instalment Due 31 May 2022


  • We have elected not to allow payment of rates as a lump sum under s167(2A) & (2B) of the Local Government Act 1989.
  • If you prefer to pay all 4 instalments as one payment, you can pay the instalments in advance by 30 September 2021 to avoid incurring interest.
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