Possible phone delays

Due to the current impact of staff illnesses in some areas of our business, you may experience longer-than-usual wait times.  You can click this link to report an issue online >

What your rates pay for

  • Rates help to fund a wide range of services, facilities and programs in your local community.
  • Rates make up around 63% of our operating revenue.
  • To see our planned spending for this financial year view our current budget 

Some of the services we provide on an ongoing basis include:

  • bridges, roads and footpath construction and maintenance
  • drains
  • household rubbish collection and disposal
  • kerbside recycling collection
  • hard and green waste collections
  • public lighting
  • parks
  • planning and building services including control of land use planning, processing of planning applications, zone and overlay controls, and building control services to ensure community safety
  • public facilities and community assets such as community halls
  • recreation, sport and leisure facilities
  • swimming pools
  • libraries
  • registration of cats and dogs, as well as domestic animal businesses
  • collection of wandering animals
  • control of dangerous and restricted breed dogs
  • traffic management
  • food premises inspection and registration services to ensure compliance with the Food Act
  • pest control services
  • monitoring and approval of septic tank systems
  • litter control
  • tree planting
  • compliance monitoring of tobacco laws
  • emergency management
  • tourism and business development services
  • native vegetation controls
  • health, welfare and community services including kindergartens, maternal and child health facilities, playgroups and neighbourhood and community houses
  • youth services and events
  • school holiday programs
  • skate parks
  • community grants funding.
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