Contact us

You can contact us in a number of ways; visit our offices in person during business hours, phone our Service Centre (business and after hours service), fax, mail or email, or submit an online form.

Council is moving! Staff will be moving into the new Cardinia Shire Civic Centre on Monday 17 November. Located at 20 Siding Avenue, Officer, the centre will have more accessible amenities for customers, up-to-date technology for faster service and is close to public transport. Service will continue as normal during the relocation.

General office hours

Monday to Friday 8.30am–5pm. For urgent enquires relating to Council contact our after hours service number below.

Phone

1300 787 624 (same for after hours)

Fax

5941 3784

Office address

Council Offices
Henty Way
Pakenham, Victoria
(Melway ref: 317 B7)

Civic Centre (from Monday 17 November)
20 Siding Avenue
Officer, Victoria

Council's Operations Centre (Depot)
Purton Road
Pakenham Victoria
(Melway ref: 215 K4)

Postal address

Cardinia Shire Council
PO Box 7
Pakenham 3810

National Relay Service (NRS)

The National Relay Services (NRS) is an Australia-wide telephone access service available to everyone at no additional charge. If you are deaf or have a hearing or speech impairment and/or you use TTY or a computer with a modem, you can contact Council in the wider telephone network through the NRS.

TTY users phone 133 677 then ask for 1300 787 624.

Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 787 624.

If you need an interpreter, phone the Translator Interpretation Service on 131 450.

Internet relay users connect to the NRS (see www.relayservice.com.au for details) and then ask for 1300 787 624.

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