Customer service request form

Our privacy statement
Personal information collected by Council is used for municipal purposes as specified in the Local Government Act 1989. The personal information will be held securely and used solely by Council for these purposes and/or directly related purposes. Council may disclose this information to other service providers if required or permitted by legislation, to assist in actioning your request. The applicant understands that the personal information provided is for the above purpose and that he or she may apply to Council for access to and/or amendment of the information. Requests for access and/or correction should be made to our Privacy Officer on 1300 787 624 or email.

The number allocated to your request and your email address should be kept secure and not provided to other parties, if you do provide this information to third parties they will be able to track the status of your request and obtain the details of your request including your contact details.

Council cannot guarantee the security of your personal information if you choose to provide the allocated request number and your email address to other parties.

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