Cardinia Shire Council PO Box 7 Pakenham Victoria 3810 Telephone: 1300 787 624 Fax: (03) 5941 3784
Customer request
Choose a category for your request. RoadsDogsTrees on Council landTrees on private landNoise complaintsFood complaintsDrainageWebsiteParks and reservesGraffiti removal

What is a customer request? This is a form that you can use to send us a request for service or information about any council service or facility. Before you start – have you searched the website to see if the information you want is here? What happens when I lodge my request? Your request will be emailed directly to a customer service officer in the appropriate department. It will then be assessed for priority and placed on the council’s Customer Action Request System and dealt with as soon as possible. Describing the location Please be sure to state clearly what your request is and provide a good description of the location, including property numbers and nearest cross streets Trees Trees that need inspecting should be clearly marked by tying something to a limb or the trunk. Garbage Service Enquiries regarding the garbage service or damaged bins should be directed to the contractor Thiess Services Pty Ltd on 1800 649 930. Green Waste Enquiries regarding green waste collection should be directed to the contractor Thiess Services Pty Ltd on 1800 649 930 Roads Have you checked whether the road is a local road maintained by council or a main road maintained by Vicroads? Check the 'Roads' section of this website for a list. Graffiti Please indicate whether you consider the graffiti offensive or not Please select: Offensive Not offensive Lodge your request Details of your request Location How do we get in touch with you? First name * Mandatory Last name * Mandatory Email Daytime phone number * Mandatory Lot or house number Street name Town Postcode